I am unable to interface Embird with Janome Customizer. When I open Janome customizer I am not able to see the designs, all I see is a picture of a sewing machine with the word jef on it…… and I used to be able to see the design like I do in windows explorer..
Thank you – Grace
In Embird Manager go to Options/Associate Extensions and click on the Search for Embroidery Software button at the bottom of the screen. Embird will look for your Janome software. Once Embird has found the software click OK and you should be able to then see your designs in Customizer. Also make sure that under Options/Iconiser Settings that you have the Janome format selected and click OK.
Close Embird and then re-open once more.
I hope that helps.