Husqvarna Viking has made available an upgrade: Version 9.3 for the 5D Embroidery Software.
You can choose to update direct via your smart update option in 5D configure. I chose to download the files separately via the
Husqvarna Viking Website.
Under ‘Updates and Technical’ select the 5D Embroidery option. I used this pathway and had no problems at all. I prefer to keep a copy on file of the download so that I can transfer it to my laptop without the need for another big download.
There are two downloads available. If you have the 5D Embroidery software you need the 5D System 9.3 Update 700Mg download. If you only have one or more of the add on modules you need the smaller 5D Inspira System 9.3 update. As this is a fairly large download I suggest that you start the download just as you go to bed and it should be waiting for you in the morning. Downloading at night means it is less likely to be interrupted. I have Firefox as my browser and all went perfectly.
Once you have the download then all you have to do is to install it. I run Windows 7 and did the install with Norton antivirus on and the dongle in position. Absolutely no dramas at all!
However it is recommended that you turn off the User Account controls and antivirus software while doing the install.
If you have Microsoft Security Essentials it will need to be turned off during the install – look in the system tray down by the time in the bottom right hand corner of your screen. (You may need to open up the hidden icons.) Select the green, house type icon. Hover the cursor over that icon, a pop up comes up that says “computer status – protected.” Double click the icon to open the Microsoft Security Essentials
Click the Settings Tab.
In the list on the left, click “Real-time protection” (third item down from
the top of the list) – UNCHECK “Turn on real-time protection.” But DO remember to turn it back on!
If you are running an older version of some graphics software you may find that your computer thinks that the update is for them as the update is a .msp file.
If this is the case and it wants to open up as an older graphics file and not 5D Embroidery:
– Exit the install
– Open Windows Explorer.
– Browse to the location where you saved the Update Version 9.3.msp file.
– Right click on that file.
– Move your mouse over the Open With option.
– Select Windows® installer from the list.
– The installation should now start normally.
If you find that you get a dongle error after the install then reinstall the dongle off the original 5D DVD.
1. Right click and choose “Explore” to show the contents of the 5D Pro DVD.
2. Open the Technical folder.
3. Open the Dongle folder.
4. Open the Dongle Driver folder.
5. Make sure that the HASP is inserted in the USB port and active.
6. Run Firmwareupdate.exe. Click one time on Apply update.
You will get a message that the update is successful. Dongle should work perfectly as long as the driver is installed.
Alternatively you can download the latest approved drivers following the steps below.
Latest HASP Driver for Windows 7/Vista/XP
1. Download the latest HASP dongle drivers from
2. A file download box will appear. Click on “Save” or “Save as”
3. When the “Save as” window appears, from the “Save in” dropdown box select “Desktop.” Then click the “Save” button.
4. Double-click on the 4DWin7DongleUpdate.exe file to start the installation process for the dongle.
Once you have completed the upgrade you will see that there is now a Purchase Centre button in 5D Embroidery.
You can get three free fonts – Click on the button and select ‘Fonts’. There are three free fonts in the Revue group; Patchwork, Spiral fill and Motif. The rest you gotta purchase! But there are six new fonts included in the update.
When you click on the ‘Download for Free’ button you have to jump through a few hoops to prove you are a registered owner and then you can download them.
Once downloaded they can be installed and will be available in the Fonts section of 5D Embroidery. One in Modern and two in Multicolor.
To find out what is new in this update go to All Programs/5D Embroidery/Readme/5D Embroidery system Version 9.3 March 2011.
Six new fonts, one new mini design and two new frames for starters. If you have Design Creator there is a new fill type and support for the cutwork needles.