Pfaff Cable & Drivers
Hi Carolyn,
I think you have a great site and I am hoping, of all people, you can help me. I purchased a used 2144 last year and it has the 2170 software in it (so the dealer said). The 2144 comes with a cable that has one end intended to go into the 2144 card slot and the other end connects to a PC’s USB port. I am supposed to be able to transfer my designs from my PC in 3D Embroidery using File Assistant to the sewing machine. There is nothing in the sewing manual or the software manual about making the connections and getting the drivers to to run the PC/Cable/Sewing Machine connection. I am running 3D Embroidery on my old computer running XP. It was a nightmare trying to get it to run on my laptop with Vista or my brand new computer running a Vista 64-bit operating system.
Anyway, when I plug in the USB cable into the XP computer the dialog box comes up saying “Detected New Hardware” and begins the process of finding drivers for it. Of course, it cannot find any. To my knowledge there is not a driver CD disk that came with the cable connection that needs to be installed. I thought maybe there might be drivers on the 3D Embroidery CD disks that I inadvertantly did not install so I looked and I found two drivers for USB, that were not installed, but they were for the Viking.
I just don’t have a clue how to get the designs from the software to my machine. What should I do?
Thank you so much for this blog!
Robin
P.S. I do have a StitchLink II that came with all of this “stuff” I got in my package from the dealer the day I bought my Pfaff 2144. It is a wireless technology, but not really sure how to connect it all together either, but it does have a disk for drivers.
Hi,
The 2144 originally had a serial pin cable to transfer designs to the SM. About the time that the 2170 was released the USB cable became available. The drivers for the cable are downloaded from the cable manufacturers site. If it is a belkin cable then Belkin support will have the driver. You will need to know the number of the cable to get the correct driver. There are different drivers for XP and Vista.
The USB cable is only compatible with 3D File Assistant version 7 or later and will not work with earlier versions. If this is the case you will need to get a USB Serial Adapter. This converts a USB port to a serial port, which is how the earlier cables and versions of File Assistant worked. Three USB Serial Adapters that are compatible with the 2170 are:
- Belkin F5U103
- Belkin F5U109
- Keyspan USA-19QW
You should be able to get 3D running on Vista. Drivers for the dongel are available on the Pfaff site.
Carolyn Duncan
Sew What Designs
Author of Pfaff, Husqvarna & Sewing Tutorials
6 Comments »
Comment by Bonnie
April 10, 2009 @ 10:32 am #
How can I tell which USB cable I have??? I can’t see any markings on it? Thank you
Comment by Raelene
April 29, 2009 @ 9:28 pm #
Hi
I have a Phaff 7550 and pc-designer version 1 for windows 3.11. I also bought a usb converter.
I don’t know if this will work with Winxp as the machine is getting a service. They just told me you can’t buy version 2 or latter.
Do you know if this will work.
Regards
Raelene
Comment by Carolyn Duncan
April 30, 2009 @ 5:33 pm #
Hi Bonnie,
If the cable has nothing written on it it then connect the cable and then go to control panel/system/hardware/device manager.
If you cannot find it there then you would need to take it to a computer technician to attach to their computer and possibly identify through other pathways that involve the BIOS system.
Carolyn Duncan
Sew What Designs
Author of Pfaff, Husqvarna & Sewing Tutorials
Comment by Daan
August 6, 2009 @ 2:26 am #
We have resently found a cable and software, that was tested on 7570 and 7560 on vip cutomizing version 6.2 and 3d embroidery that is working, currently tested by a lady who is doing embroidery and quilting. Up to now she is satisfied with the usb to serial cable conversion. She can transfer from and to the PC and the Pfaff machine.
Comment by Inge
September 8, 2009 @ 10:53 am #
I have a similar problem with my creative smart card station.
I have a 2124 machine. I had to install my embroidery software to a Vista machine because the old computer broke down.
I have no problem gettting the embroidery software to work. Also the dongle works fine.
BUT: the smart card station will not connect to my computer. The system tells me to insert a disk with a device driver, but the devicedrivers from File Assistant which I used under XP are not acceptable. I can find no device driver on the web or on the Pfaff site.
Can you help me ?
Comment by Elsie
November 14, 2009 @ 5:53 am #
I have a PFAFF 2144 which came with a PC card RS 232/v24 with a serial port and it will to talk from lap top computer to the machine via a Keyspan 19HS.
It did originaly work with the lap top but now I have disconnnected it and reconnected it won’t and even when connected directly to a desk top via serial port it won’t
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