Feb 09 Update - Solution now available for this problem – see the Comments
I am having major problems loading my 3D Embroidery software onto my new computer which has Vista operating system. It will not recognize the HASP, and the computer tech who installed my software spent hours trying to resolve the problem. Can you help? – Y. Gunn
Unfortunately I have bad news. 3D is not compatible with Vista. You will need to divide your hard drive into two separate sections and run XP on one half for the 3D software. This is a relatively simple process and was one that I had to do when XP was first introduced in the days of the Version 5 software. VSM introduced the VIP software which was XP compatible. Everyone that wanted to upgrade their computers to XP had to move to what was then the new version of the software.
VSM have done the same thing this time with the 4D embroidery software which is Vista compatible. I guess once Microsoft release a new platform then the 4D will not be compatible and VSM will have new software available for us to purchase. Good for their cash flow!
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