Machine Doesn’t Recognize My Design

Question:  What do I do when my machine won’t recognize the design on my flash stick or floppy?  I can see the design from the computer–so what’s going on?

Answer:  There are a few things you should check. 

1.  Make sure that the flash stick you’re using is not too large (memory-wise) that your machine can’t read it.  Some machines can read a 4 gig while others need 2 gig or less. 

2.  Make sure the design isn’t too large for your machine’s capability.  Find out the machine’s sewing field which isn’t necessarily the same as its largest hoop.  Repositionable hoops exceed a machine’s actual “sewing field”.  A sewing field is what the machine can embroider without repositioning the hoop or splitting a design.  To check the size of the design, turn off the 3D mode in your software so you can see jump stitches.  Sometimes I’ve seen a design that would fit in the hoop but there was just one stitch (maybe caused by a stray jump stitch) outside the hoop and that just won’t work.  This is a case where one stitch can make a big difference. 

3.  Make sure that the design is not zipped and for some machines (those using a floppy) not even in a folder.  Some machines need the design to just be on the flash stick (or floppy) without being in any folder whatsoever. 

4.  Make sure you’ve got the correct stitch file format on your flash stick for your particular machine.  We all get in a hurry sometimes—especially during seasonal sewing “crunch time”.  =) 

5.  If everything else is fine and seems in order, you might need to reformat your flash stick.  Sometimes they just need a good cleaning for everything to work properly.  Make sure you’ve saved everything from your flash stick prior to reformatting though as this step will erase everything on the flash stick.  Happy sewing!

Bonnie Welsh
Sew Inspired by Bonnie
www.secretsof.com/sewinspired

4 Responses

  1. Mary Piper
    Mary Piper December 21, 2010 at 2:41 pm |

    I had a similar problem. I have a Brothers Innovis 900 and had no problem with the USB stick. When I also bought a Pfaff it read the designs on the USB stick, but the design was altered and ruined.

    We couldn’t figure this out till I discovered the USB supplied with the Pfaff was the ONLY USB the Pfaff machine would read. And I also discovered it wouldn’t read the VIP format. When I converted it to a VP3, the problems vanished. So, apparently not all USB sticks are generic and accepted by certain machines.

  2. Barbara
    Barbara December 25, 2010 at 7:50 pm |

    I have several flash drives with 2GB. They always read my Pes designs for my Babylock. Until recently. The stick cannot read Pes designs from only one digitizer. I’ve tried all the above and nothing helps! Any other suggestions would be very appreciated as I love her designs and my machine will not recognize these particular Pes designs.

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