With the release of Windows 7 due in October the official position on the 3D software at September 2009 is:

“The 3D Embroidery system was developed to operate on Windows XP computers. We cannot guarantee that the 3D embroidery software or previous versions of embroidery software will function correctly on Windows 7. There are no other adjustments to the 3D Embroidery system in respect to Windows 7. We recommend using your 3D Embroidery software on a Windows XP computer. Please note that the 3D Embroidery System is NOT compatible with any Windows 64bit Operating System. Please visit your authorized dealer to learn more about the 4D Embroidery software. It is compatible with Windows XP,Windows Vista and Windows 7.”

Windows 7 will be a refined version of Windows Vista so any Windows XP user migrating to Windows 7 will find the kind of device compatibility issues that users encountered migrating to Vista.  SVP finally released the drives for Vista so lets hope they will work for Windows 7.

by Carolyn Duncan
Author of Pfaff, Husqvarna and Sewing Tutorials

I have purchased several tutorials, downloaded several free tutorials, by far the easiest to understand and follow have come from the all the folks at Secrets. I have used PE-Design since version 4 and upgraded it several times, recently I purchased Embird Editor and Manager, Studio, Font Engine and Carolyn Keber’s tutorials, it has been the best purchase by far for my embroidery. Many thanks to Carolyn for the multitude of hours she has spent compiling the tutorials.

My advice to all “newbies” is to explore the Secrets site, here you will find excellent information covering all aspects of embroidery, excellent tutorials,and beautifully digitized designs, along with very helpful people. Anything you purchase will be well worth the money spent. There is a saying “you get what you pay for” at Secrets you get that and so much more. Many thanks to all the folks who maintain the site, write the tutorials, provide designs for purchase or free downloads. You are a group of very talented and special people. Secrets is my first stop for any embroidery question whether it be software tutorials or a beautiful design.

Kindest regards,
Paula Hill
Arkansas, USA

Wow!  Thank you for your lovely comments Paula, it is great to have our work appreciated.  You really brightened our week. - Jann and the Team @ Secrets.

Hello, I recently brought a Janome MB4 and I cannot get the usb port to work.  I have tried everything - can any one help me?

Amy

The new Trendy Trash Tote Tutorial from Too Cute Embroidery shows how easy these projects are to make and fun to personalize. Drive in style while keeping your car tidy. Line with eco-friendly vinyl or use disposable bags. Hang from your shifter (gear stick) or from the headrest to keep what you need handy. The kids can use one for day to day essentials, and for long trips pack snacks, drinks, anything they’ll need to keep them happy.

I am running Windows XP and cannot get my 3Dcard reader/writer to connect. The error message says it can’t find it. I took it to my dealer, works just fine on her PC. So something isn’t right on my computer. I had this happen before, and found a solution, but didn’t keep it (dumb, I know!). It was a program glitch. I had to remove everything when I re-located my computer. All the USB’s are in the same place they were before but now it won’t work. Very frustrated that my dealer is no help. - Sarabelle

Can anyone help me? I have An Iris and reader writer and memory cards and CD’s and just about everything that you can use with this machine but I need some help to get it to work as an embroidery machine. The Iris works excellent for sewing anything and everything but I do not have instructions on how to make everything work. As for going to a dealer in the area, I have Joan’s tells me if I didn’t buy it from them we won’t work with you. I can trade it in and they will be happy to help and teach me about my machine but no go with teaching me the way it is to work as a embroidery machine.

If anyone can help me out I am in Tinley Park, IL and I am willing to travel to get this help and willing to pay also for the lesson.

Thanks - Linda

The new in-the-hoop Advent Calendar set from Threads That Bind Us includes two great Christmas projects for children. One allows you to stitch on a ready made placemat or item of your choice and the other is a hanging version with sewn pockets using fabrics from your stash. The set includes the advent designs in two hoop sizes, plus an Applique Santa, two Christmas phrases, and a 9 page PDF file with all the instructions you need to make these two fun calendar projects. 

Inspiration Mutz has a new Christmas Fun collection with two sets of festive designs that you can stitch on mulberry paper, normal fabric, or Angelina fiber! But that is not all, the Christmas greetings come in 10 languages and all designs have the option to also be stitched as ornaments too. So very versatile!

See the fabulous FREE Tutorial to show you the steps for making a pretty Mulberry Ornament - with a FREE design too!

I have a Viking Rose, card reader/writer, blank disk, and Designer 3, but I have been afraid to jump into using them. Does anyone know of a web site that offers tutorials or just some good information about getting started? I keep looking at designs. I’ve even bought a couple, but they’re just collecting dust.

Any help will be very welcome.  - Marilyn

Hello Marylin,

Thanks for your query. Here at Secrets we have a wealth of great information and tips to help you get started with your machine embroidery.

I would suggest you start at our Help section.  Have a browse through these pages, in particular the section Designs and Tutorials.

You will also find our Embroidery Tips section useful. The link to this site can be found under our Free tab on any of our Secrets of
Embroidery web site pages, or go directly there using this link.

For tutorials specifically on Husqvarna/Viking embroidery software, please go to our Husqvarna Tutorials page. 

Feel free to get back to us at any time for more information, as we are always more than happy to help.

Kind regards,

Margaret Hardwick-Smith
Customer Support

Could someone please tell me how to add the automatic jump stitch command to an existing design using the 4D program?  I have my Husqvarna Diamond machine set to cut jumpstitch, but I need to be able to add the command to existing designs.  I know that there should be a “button” for this, but it is just not there. 

The machine handbook says to use this function but there is no mention of it in the 4D manuals or tutorials. I have sent a request to Husqvarna in Australia but have not received a reply.

Any help would be appreciated.  

Noelle