Hi, I am new to “
Tips from the Computerist” and was wondering if we could ask questions … and maybe have the answer posted in Pat’s column. If so, my question is: How do you get rid of files or folders that cannot be deleted, moved or even renamed? I’m getting an “Error Deleting file or folder. Cannot delete file: cannot read from source file or disk”, etc. I’m not even sure how these files become “locked”! Can you possibly help me? The file/folders DO NOT have the READ ONLY attribute marked. Thanks, Pascale
Pascale – Thank you for reading The Computerist. I take great pride in bringing you solid information for your use.
My first thought, at the beginning of reading your question, was that it was a “READ ONLY,” but you covered that very well! My next step would be to ask you to do a screen print of the steps you are taking and the error messages that are resulting. There may be a clue there.
Additionally, if you would like to check your “Help and Support” (H&S) section in your PC, by selecting “Start,” “H&S,” then in the search box, type in something like “deleting files.” I know this sounds simple, but you may find that there will be, after a lot of digging through those links, a place where you can select “trouble shooting.” There is no guarantee you will find an answer since your question is
outside of the ‘usual stuff.’ Also, be sure that your “H&S” is marked ‘check on line for updated information’ or something like that – different machines may have different verbage.
Keep in mind that some files become corrupt and just lost and no longer available in any form. That will mean that you just have a ‘marker’ left behind and it is most likely not something harmful. Most ‘malware’ comes in some sort of ‘.exe’ type of file and these do not seem to be of that ilk.
Be sure to watch for my next newsletter item. It is really important because it addresses “Rogue Security Software.” Rogue software is something that is a problem for various reasons and you will be more aware of what is coming at you from the Net.
Thanks again for reading. I do have a “
Computer Tips and Tricks” document that is available from ‘Secrets of’ with over 70 items you can use everyday for quicker and more efficient use of your PC. Everyone can benefit from time and money savers.