11/07/2009 (2:38 am)

Drawing Tablet Advice

Filed under: Can You Help?, Embird-Carolyn K

Can you tell me of a good drawing tablet that is compatable with palette 8?  I would like to use the new drawing tool, the one with the pencil, like a pencil on the drawing tablet…is that possible?

Thanks Mg

Hi Mg

I have PEDS V8 as well as a Wacom Tablet and the pencil feature works with my tablet. This same tablet works for any program I have tried it with so far. However I also own a generic tablet purchased from an Office Supplies store and that tablet also works with my digitising program. I haven’t been able to test the generic one with PEDS V8 as I have lent the tablet to my daughter - however both the Wacom and the generic tablet (which was much cheaper) do work with my digitising programs.

I hope that helps.

Kind regards
Carolyn Keber
Step by Step Tutorials for all Embird programs and for PE Design

11/03/2009 (4:42 pm)

Need Help Aligning Split Designs

Filed under: Can You Help?

I have split my design and am ready to stitch it out. However, I am not clear as to how to correctly align the split designs so they stitch out perfectly. Can anyone help with this? Is there a tutorial or PDF that explains this process? I understand about the alignment threads and such, just need more understanding as to how to place my centermarks and properly place the design back in the hoop once the first split is stitched out.

Thanks so much! Darlene

Hi Darlene,

Which embroidery software are you using? We have a great Embird tutorial that covers splitting designs at Secrets that could help you.

Kind regards,
Margaret
Secrets of Embroidery

11/01/2009 (1:05 am)

Can anyone explain corrupt files?

Filed under: Can You Help?

I just delete anything that shows up as delete, however I recently had a different experience. I had opened the design file and saved it to a memory stick, then when I tried to take it back to my computer to save it to a disk (for my machine) it came up “corrupt”. Some of the files I had even changed a few colors on when I saved them to the memory stick. So what’s going on? I have a Designer I machine and 3D software.

Thanks,

10/26/2009 (1:43 pm)

Organ Needles - Viking Diamond

Filed under: Can You Help?, Husqvarna Viking

Is it okay to use Organ Needles in the Viking Designer Diamond Sewing Maching?????????  We have been told not to use them because they are a little bit too long.  And, since I have the Diamond - I would like to know the answer to this.  Thank you - Yvonne.

Hi,

This is a general rule for sewing machines:

“Machines sew better when you use Schmetz in European made machines, Organ for Asia made and Brazil for Singer made, which is also what they are timed with at those factories.”

I only use Schmetz in my Pfaff and Husqvarna viking machines,  but ALL overlockers are made in Asia so the organ needles would be fine for any overlocker or Asian made sewing machine.

Carolyn Duncan
Author of Pfaff, Husqvarna and Sewing Tutorials

10/22/2009 (1:59 am)

Old Problem…No Software to Connect USB Pfaff to Computer

Hi,

I know I have read this somewhere in here before….but I bought a Pfaff 2170 and I have no driver software to upload to my computer so that it can read the 2144 usb port.  Can someone direct me to the specific place to go to download that software….someone said it before…I am pulling my hair out!  Thanks - Donna:)

Hi Donna,

After searching our blog site thoroughly, I found this post which may be the one you remembered seeing previously - Pfaff Cables/Drivers.  I hope this helps.

 Good Luck - The Team @ Secrets

10/15/2009 (3:25 pm)

Are Palette & PE Design the Same?

Is Palette and PE design the same? Can you use the same reader for both? I found that the Instruction Books are the same. - Nancy

09/22/2009 (7:37 pm)

Janome MB4 Help

Filed under: Can You Help?

Hello, I recently brought a Janome MB4 and I cannot get the usb port to work.  I have tried everything - can any one help me?

Amy

09/19/2009 (2:46 am)

3D Card Reader/Writer Connection Problem

Filed under: Can You Help?

I am running Windows XP and cannot get my 3Dcard reader/writer to connect. The error message says it can’t find it. I took it to my dealer, works just fine on her PC. So something isn’t right on my computer. I had this happen before, and found a solution, but didn’t keep it (dumb, I know!). It was a program glitch. I had to remove everything when I re-located my computer. All the USB’s are in the same place they were before but now it won’t work. Very frustrated that my dealer is no help. - Sarabelle

09/15/2009 (5:43 pm)

Lessons Wanted

Filed under: Can You Help?

Can anyone help me? I have An Iris and reader writer and memory cards and CD’s and just about everything that you can use with this machine but I need some help to get it to work as an embroidery machine. The Iris works excellent for sewing anything and everything but I do not have instructions on how to make everything work. As for going to a dealer in the area, I have Joan’s tells me if I didn’t buy it from them we won’t work with you. I can trade it in and they will be happy to help and teach me about my machine but no go with teaching me the way it is to work as a embroidery machine.

If anyone can help me out I am in Tinley Park, IL and I am willing to travel to get this help and willing to pay also for the lesson.

Thanks - Linda

09/06/2009 (2:43 am)

Embroidery Tutorials for Husqvarna

Filed under: Can You Help?, Husqvarna Viking

I have a Viking Rose, card reader/writer, blank disk, and Designer 3, but I have been afraid to jump into using them. Does anyone know of a web site that offers tutorials or just some good information about getting started? I keep looking at designs. I’ve even bought a couple, but they’re just collecting dust.

Any help will be very welcome.  - Marilyn

Hello Marylin,

Thanks for your query. Here at Secrets we have a wealth of great information and tips to help you get started with your machine embroidery.

I would suggest you start at our Help section.  Have a browse through these pages, in particular the section Designs and Tutorials.

You will also find our Embroidery Tips section useful. The link to this site can be found under our Free tab on any of our Secrets of
Embroidery web site pages, or go directly there using this link.

For tutorials specifically on Husqvarna/Viking embroidery software, please go to our Husqvarna Tutorials page. 

Feel free to get back to us at any time for more information, as we are always more than happy to help.

Kind regards,

Margaret Hardwick-Smith
Customer Support

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