Can You Help?

Embroidery Queries

Corrupt PES Designs

Do you or anyone out there know if there is an anti virus program to check per embroidery designs for a virus. I have just had a design or designs corrupt my brother 6000d and I am now up for a new mother board at the cost of $1300. I have anti virus on my […]

PE Design Portrait Software

I have a question. I have 2 Viking machines, and right now my most up to date software is Viking 4D Extra with the Portrait Stitch. I wanted to go to the 5D, but it is to expensive. I have a friend that has a Brother machine and has the Brother PE Design Plus Embroidery […]

Which machine to buy?

I am looking at a new machine and it is between the VH Designer Diamond and the Pfaff Creative Vision 5.5. Can you offer any council on the differences between them? Thanks so much, Kris Hi, I would wait and get the new diamond deluxe if finances permit.  My preference would be for the Husqvarna […]

Pfaff not recognizing Ultimate III cards

Why does my Pfaff 2170 not recognize designs on my Ultimate III cards after they have been stitched once? I can only upload four designs on the card through Embird because Ultimate II Box will not load my VIP designs directly from the Ultimate Box II to my Ultimate III cards. Thanks, Pat

Autodigitizing 4.0 & Windows 7

I have a new laptop with Win7 and have installed Autodigitizing version 4.0.  After restarting the laptop, I click on the autodigitizing icon, and it keeps giving me the error, “E020C — Dongle not found. Please attach it.”  The dongle is in the USB port, so I am not sure what to do.  Please help.  […]

Writing Multiple Designs

Hello, I have  an H-V #1+ and I just purchased the 4D reader/writer kit to use with my machine.  I am able to write one design at a time to the card but that is a pain when I am trying to write alphabets!  When I am in the organizer, I select all of the […]