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Downloading - Step by Step Guide.
Download directions will be available on-screen immediately after your order is placed. You will also be sent an order confirmation email with your download details. You can request a new download link at any time from your My Secrets Account area.
Download Key.
Your download key is the same as your order number. Write down the number or carefully select it with your cursor and press Ctrl-C (Copy). Make sure you don't include any blank spaces before or after the line of numbers.
Download Link.
On the same page as your download key, there will be a link through to the download page. It will show as one of the following:
Both links will take you through to the download page when you click on them.
The Download Page.
Either type your copied download key in the box provided, or if you used the Ctrl-C method, insert your cursor into the space and press Ctrl-V (paste). Click on the Download button.
You will now see Download buttons for each downloadable item you ordered. This example shows embroidery designs. Each item needs to be downloaded individually. Just click on each button to start the download process. The File Download screen as shown below will open.
If you haven't already selected your format on the ordering page (as in the case of our bonus sets) you will be prompted to do this now. Just use the drop down box to select your format and press the Update button.
Your link to download the bonus set will be updated to a download button.
File Download.
Choose the Save option from the box that will look similar to this:
Saving Your File.
You will need to choose where to save your file to. Take note of the folder location you choose, so you can locate it again after downloading.
Use the down arrow in the Save In drop down box, or the folder names to navigate your way through your local drive and choose the location you wish to save the file to.
After you are happy with the folder you have chosen, click the Save button. We recommend you always download your files to the same folder so you can easily find them. We use one called My Downloaded Files within the C: Drive.
Completing Your Download.
The file will start downloading and the green bar will show your downloading progress. When the file is downloaded, the last screen lets you choose the action you prefer.
Note: this screen also shows the location you downloaded to. C://My Downloaded Files and the File Name..
Click Open if you wish to directly open the zipped file, or Close if you wish to open your downloaded file later.
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Go to our Downloaded or Posted page to find out more about what to do with your files and delivery of items. | 
