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Who are we?
The Secrets Website has been on the Net for many years and is a wonderful resource. You will find embroidery tips, articles, computer help, designs, threads, tutorials, projects ....and many of these are free. Secrets is a family business, managed from New Zealand. You can see pictures of us all at this link.
Finding your way around
For a comprehensive guide to the best way to browse our large online mall, search for what you are looking for and helpful links to sales pages etc click through to our navigation page.
My Secrets Account
All customers of the Secrets Website have their own My Secrets Account area where they can log-in, see their customer rewards, download previous orders, view newsletters and much more.
Customer Rewards Program.
All orders placed with The Secrets Website earn Customer Points which you can spend later as Secrets Dollars on anything at our website.
Bonus Sets & Sales
Our popular Bonus Sets of designs are available with any order over $30 from our site. All current Sales & Specials offer great value discounts and free gifts.
Newsletters and Blog
You can find out more about our free newsletters and subsribe to them here. Our Secrets Blog is also well worth a visit.
Ordering & Payments
Our Shopping Cart & Payment Options help pages have tips and online help for placing your order. We can take payment by Paypal, Credit Card, Mail or Fax.
Delivery of Your Order
Once your payment has been processed, tutorials, ebooks and designs may be downloaded at once. Printed books, CD's, needles, thread and stabilizers are mailed and should reach you within 7 business days. Embird passwords will be emailed to you within 24 hours. Click through to our Downloading Page for full help and information on downloading.
Embroidery Designs
Our Designers. We sell on behalf of a number of talented embroidery digitizers from around the world. Links to all their websites can be found here or by using the Choose a Designer drop down menu from our Search Box at the top right hand corner of any page on our site.
Searching for Designs. We have thousands of embroidery designs available and reccommend you view them in our Design Category or by using our Search Box. Click through for detailed information on browsing our site
Design Format. When you order you will be able to see the formats available in a drop down menu by the Add to Cart Button and choose the one you need. We only hold the most common formats needed. If we don’t have your format you can easily use a conversion program like Embird to convert from another format. If you are not sure which format your machine uses look here.
Design Sizes. The hoop size is shown by the Add to Cart button for each design set. It will either show 2x2, 4x4, 5x7, 6x8 or 6x10 which is the minimum size hoop your machine will need to sew the designs. If no size is shown please contact us and give the name of the set. The Dollar Designs are all for the 4x4” hoop unless they are marked with an *. The asterix means they are for a larger hoop size.
Embroidery Tutorials
Our Writers. We sell on behalf of a number of popular tutorial writers covering the major brands of Embroidery Software and Computer Help. Quick links to our tutorials can be found with the Tutorials tab in our header or here
Tutorial files in .PDF format. All our tutorials and some of the more comprehensive design instruction files come in .pdf format for use with Acrobat Reader. You will need to have the latest version of the free Adobe Acrobat Reader installed on your computer to view the .pdf tutorials. You can download it from here | 
