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Installing Creative Customising with Windows XP
The Pfaff Creative Customising comes with a USB dongle. Like all hardware it requires a driver. This is automatically installed from your Creative Customising CD during instillation.
However if the CD that you have received when you purchased your software was created before XP became available it will not contain the correct driver for Windows XP. If you are running Windows95/98/2000 or ME you should have no problems as the drivers for these platforms are on the Customising CD.
If you have Windows XP and you follow the steps in the installation you will get "Dongel not Found" messages when you try to open the Customising VIP. The icons will be on your desktop and most will open but you will be locked out of the Customising VIP section.
You will need to download an XP driver from the Internet and install it on your computer before installing Creative Customising.
If you have already installed Creative Customising then you will need to uninstall it. Make sure that you remove the programme by using the Add/Remove option.
To find this look in Start/Settings/Control Panel
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Click on the Add/Remove Programs
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Highlight VIP Customising
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Click Remove
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Click YES on the prompt "Are You Sure"
Remove the dongel if it is still attached to the computer.
To get the XP driver you will need to go to the Husqvarna Viking page at www.husqvarnavikingsoftware.com
Look under the updates link and then in the General VIP updates for the one called dongle driver.
Click on this link and the following window will open.
Make sure that you have the "Save File to Disk "option selected and click OK You will then be asked where on your computer you want to store it. Select a folder and click OK
This file is fairly big so it will take about 30 mins to download. It will come as a zip file, which is 3.4Mg in size.
When the download is complete
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Click on the zip file RainbowSSD5.39.2.zip to open the zip file
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Click on the exe. File RainbowSSD5.39.2.exe to install it on your computer
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Place the Creative Customising CD in the drive and install following the prompts.
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Turn the computer off
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Attach the dongle
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Turn the computer on.
You should see a message that the new hardware has been found and the driver is being installed. When this is finished the message disappears and you should be able to open Customising VIP. | 
