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Frequently Asked Questions when using Pre-Design Studio
I have a previous version of Pre-Design. Is there an upgrade to Pre-Design Studio?
Those who purchased Pre-Design Version 3 (serial no starts with C3 or D3) can upgrade to Studio for EUR 30. Those who purchased Pre-Design 2 can upgrade to Studio for EUR 69. For further upgrade information, please contact us.
I have Pre-Design 1. Can I upgrade to Pre-Design Studio?
Pre-Design 1 is from 2001. There is no special upgrade offer.
Where can I find the free Pattern Samples?
The pattern samples are in the Pre-Design Studio program folder, after installation.
When I uninstall the previous version of Pre-Design, will I lose the pattern samples of that version?
The old pattern samples are included in the new folder after installation.
The program crashes when I am tracing a bitmap.
The background image you are using is probably too large in file size. It should be well under 1 MB! Convert it to a jpg file and be sure to scan at a low resolution (72 dpi max, width/height max. 900 [pixels]).
The program crashes when I am drawing a complex shape.
Check the size of your drawing (Select all, right-click and choose Size). Set it to at least 12-15 inch. Otherwise there will be too many points too close together in your drawing. When the drawing is finished, then resize to the desired size.
I don't have embroidery digitizing software yet. Can I use the pattern in my embroidery machine?
If you can get embroidery files downloaded from the internet into your machine, then you can also use Pre-Design Studio to draw your own quilt patterns, redwork and fringe edge applique designs: choose File > Convert to Stitches and save the DST file. If necessary convert to another format via the free Pulse Ambassador converter and then take it to your machine in the same way as you take downloaded designs to your machine.
Some parts cant be colored in my Drawing.
Pre-Design Studio is an object-based program. In complex drawings it may occur that two objects become one, and cannot be colored separately anymore. Don't spend too much time on it: just copy the drawing to clipboard, paste in Paint and use the fill bucket to fill the drawing in a few seconds. See chapter Color in the User Guide.
Where can I find my User Guide.
The User Guide can be opened via menu Help > User Guide (PDF).
I have purchased Pre-Design Studio - Why do I need an activation code?
The world has changed and unfortunately software has to be protected nowadays.
Register as soon as you receive the CD-rom. You will receive your code within 12-72 hours. You can install the software from the CD-rom and use it for 10 days without a code: waiting for your code doesn't keep you from using the program! | 
